Refund Policy

1. Digital Product Policy

Due to the digital nature of templates and downloadable assets, all purchases are generally considered final.

2. Refund Eligibility

Refund requests may only be considered if:

• The template files are inaccessible

• A major technical issue prevents proper usage

• The delivered product differs significantly from the original description

3. Non-Refundable Situations

Refunds are not provided for:

• Change of mind

• Lack of platform knowledge

• Minor design preferences

• Third-party platform limitations

• Customization requests

4. Template Compatibility

Buyers are responsible for ensuring compatibility with their intended platform, tools, and workflows before purchase.

5. Support & Assistance

Reasonable assistance may be provided to help resolve technical issues before a refund is considered.

6. Unauthorized Redistribution

Unauthorized sharing, resale, or redistribution of the template voids any eligibility for support or refunds.

7. Policy Updates

This Refund Policy may be updated periodically without prior notice.

8. Contact

For billing or refund inquiries:

simoom@studioace.design

or

https://x.com/simoom_design